Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the delivery date on your order. We accept all returns due to a fault with the product upon delivery (shipping damage, a non-functional part etc.) If the product was in good condition upon delivery, but does not suit your needs, we ask that the product be returned in good condition, generally with less than 3-5 hours of burn time.

RETURN PROCESS

To return an item, please email customer service at support@rolyautomation.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address

Attn: Returns, RMA #
Allstars Corporation (YCYS)
3550 East Francis St, Unit 200
Ontario, CA 91761-2982

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: support@rolyautomation.com